Bearing Lubrication & Maintenance
Your HELIX spinner comes with high-quality uncaged stainless steel bearings that can be lubricated but will come dry. Many enthusiasts prefer dry bearings because they deliver longer, freer spin times with minimal drag, ideal for enjoying the unique independent motion of the dual arms. Lubrication can make the spin feel smoother and noticeably quieter by reducing vibration and noise, but it adds slight resistance that typically shortens overall spin duration. If you ever want a quieter experience, you can lightly apply a high-quality instrument oil such as Blue Juice, just a tiny drop is enough. Always clean the bearings thoroughly with isopropyl alcohol before adding any oil, and remember that less is more.
Last updated: June 09, 2026 11:04
Uncaged Stainless Steel Bearings – Why We Chose Them
Longer and freer spin times. Without the cage adding extra contact points and slight drag, the balls experience less internal friction. This allows the dual arms to spin more freely and independently for extended durations, especially when run completely dry. Maximized performance for kinetic play, the design emphasizes the unique mechanics of your spinner (two arms spinning at different speeds or directions). Uncaged bearings reduce overall resistance, letting the satisfying motion shine through with minimal energy loss. Simpler maintenance and customization, easier to clean thoroughly (just isopropyl alcohol), and you have full control over lubrication if desired. Many enthusiasts specifically prefer uncaged setups for pure, unhindered spin feel. Running them dry (as yours ship) typically delivers the longest possible spin times because there’s no viscous drag from lubricant. However, this can make the bearing slightly noisier or transmit more vibration. If you prefer a quieter, smoother feel, you can lightly lubricate with a high-quality instrument oil such as Blue Juice—a tiny drop is all it takes. Always clean the bearing first for best results.
Last updated: May 06, 2026 11:06
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.